Helpline

MSACCO — How to Transact

MSACCO enables customers access, assess and choose the most appropriate and affordable financial services. They are able to grow personal savings, access affordable credit, and earn income in form annual dividends, by opening an account with any of the leading SACCOs and MFIs in the country of their residence. Regardless of what digital channel a customer prefers to use, (USSD, Mobile App), MSACCO gives a seamless user experience. Terms and Conditions Apply.

Join MSACCO on MTN

Join MSACCO (MTN)

  1. Dial *165*6*3#
  2. Enter SACCO ID (KEBIS)
  3. Accept (1)
  4. Join (6)
  5. Accept (1)
  6. Enter SACCO ID (KEBIS)
  7. Enter Member No
  8. Enter Recovery No (Tel No.)
  9. Enter MSACCO PIN (MM PIN)
  10. Confirm PIN
  11. Your MSACCO No. will be sent in a message
USSD: *165#
Deposit using MTN

Deposit (Savings) — MTN

  1. Dial *165*6*3#
  2. Enter SACCO ID (KEBIS)
  3. Accept (1)
  4. Choose Deposit (1)
  5. Enter MSACCO Number
  6. Enter Amount
  7. Confirm Deposit
  8. Approve the transaction
  9. Dial *165# to approve the transaction
  10. Enter your Mobile Money PIN
USSD: *165#
Withdraw using MTN

Withdraw — MTN

  1. Dial *165*6*3#
  2. Enter SACCO ID (KEBIS)
  3. Accept (1)
  4. Choose Withdraw
  5. Enter MSACCO Number
  6. Enter Amount
  7. Enter MSACCO PIN
USSD: *165#
Check balance on MTN

Check Balance — MTN

  1. Dial *165*6*3#
  2. Enter SACCO ID (KEBIS)
  3. Accept
  4. Choose Balance Inquiry (KEBIS) (1)
  5. Enter MSACCO Number
  6. Enter MSACCO PIN
USSD: *165#
Mini statement on MTN

Mini Statement — MTN

  1. Dial *165*6*3#
  2. Enter SACCO ID (KEBIS)
  3. Accept (1)
  4. Choose Mini Statement
  5. Enter MSACCO Number
  6. Enter MSACCO PIN
USSD: *165#